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Yes. You may cancel and reschedule a session by notifying LSI by email or WhatsApp, one business day prior to the session, no later than 4pm (Jakarta time). Please note that the number of sessions you are allowed to reschedule depends on the Weekly Session Schedule you set up. Please see STUDY IN JAKARTA and STUDY ONLINE page on our website for details (www.learnindonesian.education).
Beyond the “allowable reschedules” of your chosen Weekly Session Schedule, all cancelled sessions are charged as sessions delivered.